How To Download
How To Download
TECHNICAL ISSUES DOWNLOADING
Some common issues are as follows:
1 Browser issues like extensions you have installed or maybe you have an add blocker, maybe you need to update your browser or even clean it out. Try using a different browser and not a cell phone. Try Chrome, Internet Explorer or Firefox.
2 Maybe you lost the file location once you've downloaded it. Try checking in your download files or on your desktop. To find the downloads, try searching for the title under My Computer it could be there.
If that doesn't work, you might want to search out the problem on Google for your browser, maybe there's a reason for the error message you are getting.
If you have purchase from my shop and it's not a freebie and you are still having problems. Contact me here
Be advised mobile phones and Ipads don't allow you to download through a link.
I Made My Purchase Now What?
After you make your purchase, you will receive a confirmation page with your downloadable link, plus an email from Shopify with your downloadable link too.
You can then download your purchase easily.
Some products are sent using a compressed ZIP file.
How to Download a Zip File:
On a laptop or PC- save the ZIP file to your computer, right-click and select, "Extract All." This will create a new file on your computer in which you can open. Then, add the file to iCloud or Dropbox to get the files on your mobile device. On rare occasions, apps on your browser may make things a little wonky during downloading. If this occurs, please try using a different browser.
On a mobile device older phones might work but newer ones will not- before you download the ZIP file directly to your mobile device, you may need a free app to unzip the product (a good, free one is FileExplorer Free). This will allow you to unzip the folder to access it. Another solution available on some mobile devices is to long hold the zipped file icon and then click, "Extract."
All files are sent using PDF format. Most computers have pre-installed Adobe Reader on them, but if your particular laptop, PC, or mobile device does not have a PDF reader of some sort on it, you'll need one to view the items. Adobe Reader is the most common one and it's free. You can download it here.
If you can't find the file once it's downloaded, try looking in Downloads under My Computer or search the title of the file on your computer for where it could be hiding.
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